We stand behind the products and service we provide. We guarantee that if any of our poles fail due to defects in workmanship or materials within two full years from the date of purchase, we will repair or replace all parts found defective without cost. Damage caused by negligence or improper use of our poles, including but not limited to adjusting them with a tool such as wrench or pliers, will void the warranty.
To validate your warranty, you must register your pole purchase, unless you purchased online with Urban Poling.
All Urban Poles come with a 60-day satisfaction guarantee. If you’re not happy for any reason (or for no reason at all) simply request a refund authorization, return your poles to us and we’ll issue a full refund on your purchase. Return shipping costs are the responsibility of the customer.
Our strapless ergonomic handle was designed to develop “core fitness” as you walk. Pressing the outside edges of your hands against the wide base of the handle engages your core muscles and creates resistance that propels you forward.
– Mandy Shintani, OT
Tips from the Best